Discover how NetStork helped Dodonet consolidate its network data, keep information up to date, and improve the services it provides to customers.
About the project
Dodonet serves a large number of customers. Before NetStork was implemented, its network data was scattered across various diagrams, plans, and documents, some of which were available in digital formats. Other important information existed only in the minds of employees.
Following the implementation of NetStork, data from all these sources was consolidated into a single system. Dodonet now has access to a unified database containing comprehensive information about its network.
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Industry: Telecommunications
Country: Italy
Dodonet is part of the EL.COM group, which has been a leader in the consumer electronics, information technology, and telecommunications sectors for over 30 years.
Dodonet was launched in 2010 to meet its customers’ growing demand for broadband internet access. The company provides connectivity even in small towns and rural areas far from major urban centers.
The challenge
The main challenge was preparing the data for migration to the NetStork database. Information stored on paper had to be digitized, while knowledge held by employees had to be documented and entered into the system. Data that was already available digitally needed to be standardized and converted into the appropriate format before being imported into the database.
Dodonet wanted a single, unified database that would provide easy access to all its network information and allow employees to track services and cable routes across the entire network.
The solution
To meet these needs, Dodonet purchased a NetStork Edit floating license and a NetStork Web license. Browser-based access enables multiple users to work with the application and access network information whenever they need it.
Authorized employees can access the system from a laptop or mobile device with an internet connection.
The benefits
Dodonet primarily uses NetStork to consolidate all its network information in one place. However, the implementation has also delivered several additional benefits, including:
Standardized network documentation that is clear and understandable to everyone
Quick access to information, enabling better control and more efficient use of network resources
Improved service-sales planning through faster verification of customer connection options
Greater control over leased fibers, cables, and ducts
A faster process for locating and resolving network outages
Plans for the future
Dodonet has been using NetStork as its network inventory system for almost a year. Having gained a full understanding of the application’s capabilities and value, the company is considering purchasing additional licenses and training more users to take full advantage of the system.
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NetStork has become an extremely helpful tool for our technicians in their day-to-day work. Since implementing it, we have become much more organized in the way we develop and maintain our network.
NetStork is highly useful not only for network design and construction but also when a network failure occurs. It provides detailed information about fiber-optic cable routes, splices, and other telecommunications network and infrastructure assets. We are very satisfied with NetStork.
Francesco Cucci
Founder CEO & CTO at Dodonet S.R.L.